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Hotel English Training Manual
Better English – Better Service – Better Hotel
There are more than 60 hotels across China that are solely owned by Hilton Worldwide and they are planning to expand by launching 180 more in key cities which include Beijing, Shanghai, Shenzhen and Chengdu. The motive for their expansion into the mainland of China, along with many other competitors such as Marriott, Hilton, Hyatt, Best Western, InterContinental, Holiday Inn and Crowne Plaza is this:
“To help global travelers – especially those on business – to find new experiences and enrich them in the related foreign culture while bringing a sense of peace in an environment that is close to home.”
That mission can only be carried out if the staff at these international hotels can communicate effectively enough with its patrons and provide services which are at least comparable to which they can find at home. The key word is “communication”. Because without that element then that mission cannot be accomplished and it will negatively impact the success of a corporation that relies on the business of foreign travelers. Truth be told – at this time – these large companies are fighting both tooth and nail to gain the upper hand in the world’s fastest growing and most dynamic hotel arena known as Asia. The recent Hotel Investment Conference Asia Pacific (HICAP) in Hong Kong attracted the industry’s leading wolverines and their message was regularly loud and clear: Asia is where it’s at. As told by the CEO of InterContinental Hotels Group who goes by the name of Richard North “Asia Pacific is, without a doubt, the region with the greatest growth prospects and the real engine factor is China”.
Understanding this, it’s reasonable to believe that staff at these International hotels are encouraged to study various English training programs and teaching methods to improve their servicing ability. At this time there are various books on the market to assist them, yet it seems as though there is no genuine training system being offered and that is where the Hotel English Training Manual comes into play. Not only does the Hotel English Training Manual have the most comprehensive list of vocabulary and phrases, but there is also a module on equipping staff with information on how to learn, teach and conduct lesson plans. There are also excellent sample lesson plans and creative tips, plus ideas to improve one’s teaching ability. And that leads us to the mission of the Hotel English Training Manual which is this:
“To produce a hotel English training manual that is unique, effective and affordable which serves the booming hotel industry in China by equipping the hotel’s training department with the material and western teaching methodologies customized for the Chinese or Foreign managed hotels.”
The concept is a professionally compiled English teaching manual written from ESL (English as a second language) language learning techniques specifically designed to equip the Human Resources department with all that they need to be more effective at improving their staff’s English communication. Here are the features which you’ll find inside the Hotel English Training Manual:
• Professionally compiled by Foreign ESL teachers.
• Designed as a guide to equip the trainer to become more effective at teaching along with its material.
• Provides methodologies specific for the hotel language.
• Consists of 15 departments in the hotel industry, along with the related vocabulary, phrases, an introduction, testing and a quiz.
• Gives train the trainer resources.
• Provides complete ESL teaching methodology with sample hotel lessons.
• Student resources are available.
• A glossary of all vocabulary and phrases.
• A bonus CD with 15 departments handbooks ready to add your hotels logo and print.
• A bonus CD with printable pre-made hotel lessons.
The Hotel English Training Manual is comprehensive and should take care of the staff’s needs at International Hotels in the mainland of China that caters to foreign guests. And we plan to launch a complementary publication in the near future, along with an online resource that will be designed to further improve the English level of those who are responsible for communicating with Western visitors. There will be a leadership module for management and trainer plus student resources available as well.
Kenya Coffee
Details:
Address: No. 96, Alishan Road, Huangdao District, Qingdao
Tel: 0532-86999217
The coffee shop with a great interior decoration, you can see from anywhere that the boss has spent a lot of time in this cafe. Ordering and making are transparent, and you can rest assured. The taste of tuna and sandwiches is very good, and the bread is also very good. Read a book here, kill time and enjoy.
I ordered a cup of American coffee, not bad. Going on the weekend afternoon, it is very good. There are a lot of space in the two floors, and there are a lot of seats. The layout is very warm.
Little Pearl Mountain (Xiaozhushan) Guyue Village Tourist Area
Introduction:
Guyue Mountain Villa Scenic Area is located on the east of Xiaozhu Mountain in the Qingdao Economic and Technological Development Zone, south of the Xiaozhushan National Forest Park (Zoo). The scenic area is surrounded by mountains and………………
See disclaimer at the bottom:
Comment:
Disclaimer: The last time (summer 2016-07) I took my daughter through this place I found it to be disgusting, everything was broken, dirty animals and after coming out of this place my daughter caught some disease that caused welts on her face and I was deeply concerned she caught some virus or disease, fortunately the problem went away quite quickly (couple days). I considered writing a letter of complaint, notifying the authorities but could not find people that care or the right place to do this.
As far as I am concerned this totally unmaintained tourist place should be shut down.
Details:
Tickets: ¥60
Address: West of Yangqiling Village, Lingshanwei Town, Huangdao District, Qingdao
Tel: 0532-83189117/span>
Binhai University Museum
Introduction:
Qingdao Binhai College Museum was founded in June 2004. It is a comprehensive museum integrating geological, specimen, calligraphy, ceramics, root carving and other collections, covering an area of over 14,000 square meters. The design of the museum’s inner area and the selection of exhibits have a unique cultural taste, high artistic appreciation value and distinctive natural ecological characteristics.
Located in the Binhai University grounds the museum is rated as a national AAAA-grade tourist attraction and national science education base, not quite sure how they got that rating but it is a nice little museum full of stuffed animals from around the world so a good afternoon visit if you’re interested in this sort of thing.
Details:
Address:No. 425, Jialingjiang West Road, Huangdao District, Qingdao
Phone: 0532-83150358
Ticket: ¥80
Boshengyuan Hiking Area
Introduction:
Qingdao Boshengyuan Scenic Spot is located on the west side of Little Pearl Mountain (Xiaozhu) in Jiaonan City, now Huangdao. Basically straight north of the Wanda Movie Metropolis.
Stone steps hiking trail going to the top of Little Pearl Mountain (Xiaozhu) providing an incredible view of Kaifaqu to the east and on a good day see the Port and Qingdao, to the west see Jiaonan. It will take about 45 min to get to the top if your in good shape but no hurry as lots of places to stop and explore while enjoying the view.
We used to be able to ride to the base of the hiking trail to have a nice BBQ and even camp a night but those days are long gone. Now you have to park at the entrance and hike.
Address:
Fuxing Road, Huangdao District, Qingdao City
Ticket: ¥30
Wulian Mountains Rizhao
The Wulian Mountain Range in Rizhao is a lovely place to spend a day or two. The glass path is located between the Longtan Grand Canyon and the Shuanglong Gorge in Jiuxian Mountain, connecting the two scenic spots of Jiuxian Mountain and Shuanglongxia. It has a total length of 1,100 meters, a width of 1.8 meters and a height of 120 meters from the water surface. The plank road is entirely made of concrete frame structure, all built on the cliffs. It combines 3 layers of 8mm thick high-strength tempered glass with stainless steel dragon skeleton. The most thrilling pure glass plank road is 110 meters long and the length is 5 The glass viewing platform with a width of 4 meters and a glass viewing platform stands on the glass viewing platform, and the glass is transparent under the feet.
Address:
No.1 Lanling Road, Wulian County, Rizhao City
Phone: 0633-5231708
Ticket: ¥65
Tiejue Mountains
Introduction:
The Tiejue Mountain Scenic Area is 595.1 meters above sea level. It is surrounded by mountains and dense forests. It is the second green mountain and forest “green core” on the west coast of Qingdao. It is the source of Jiaohe, Baima River and Fenghe. Due to the unique geographical location, The Tiejue Mountain often appears as a moving cloud in the summer and autumn, like jade belts flowing in the mountains of the Tiejue mountains; in the winter mountains, there are now “smog”, like silver snow waves hanging over the Tiejue jungle, forming a unique natural landscape of Tiejue Mountain.
Address:
East of Xiajiazhuang Village, Liuwang Town, Huangdao District, Qingdao City
Costs:
– Tickets: ¥30
– Business hours: 7:00-17:00
Zhucha Island
Introduction:
Zhucha Island, also known as Jiming Island, is an island located 8.5 km southeast of Xuejia Island. It is formed in the southern part of Qingdao by volcanic eruptions, and there is still a relatively intact crater. The rocks on the island still contain bubbles formed by volcanic eruptions and naturally formed silicon holes.
Ferry Location:
Nantun Wharf: 200 m west of Phoenix Mountain Live Seafood City, Phoenix Island, S399 (Donghuandao Road), Huangdao District, Qingdao
Costs:
– One-way charter boat ¥100-200, boat pooling about 20-50 yuan per people.
– One way about 20 minutes.
– Time is not fixed.
Lingshan Island Huangdao (Old Jiaonan)
Introduction:
Lingshan Island is located in the Lingshan Bay in the southeast of Jiaonan City which is now Huangdao. It is that island you can see offshore when travelling along the coastal roads of Huangdao. Opposite to Dazhu Mountain and is the third highest island in China. It is 5.7 nautical miles from the mainland, with an area of 7.66 square kilometers and a main peak of 513.6 meters. There are 12 natural villages on the island. “Jiao Ao Zhi” called it “Shui Ling Shan Island”. The ancient “Jiaozhou Zhi” said that it “has the sun and the clouds, so it is named Lingshan.” Lingshan Island has been famous for its beautiful scenery and ultra-dusting dust since ancient times. As one of the ancient “Jiaozhou Eight Scenes”, the local chronicle records Lingshan Island. The engraved show, such as the screen, stands on the giant dipping. “Lingshan Island’s forest coverage rate is over 70%. The island is rich in fishery resources, rich in fish, sea treasures, suitable for fishing and picking up shellfish. It is a good place for sightseeing, adventure, leisure and experience of island life.
Ferry Location:
Catch the Ferry from the little town of Jimiya which is located behind the Wuyue Shopping Mall on Binhai Road.
Address: Ticket Office of Jimmy Cliff Port near the junction of Beigang Road and Kunlunshan South Road, Huangdao District, Qingdao
Costs:
– Round-trip ticket: ¥60
– The single sailing time by boat is approximately 30 minutes.
– Ferry times:
○ Leaving from Jimiya: 08:30-13:30
○ Leaving from Lingshan Island: 09:10-14:30
The University Patio Bar & Restaurant
Introduction:
Contact Info:
Wade Wang mobile: 138 1482 5065
Address: Chang Jiang Road right across from the North Gate of the Petroleum University. Right on Chang Jiang road, north side of the road about 50 meters west you will see the above sign.
Comments:
Nice little patio for sitting in the sun and watching the students stroll by. They have a pool table in the back and hear it gets rockin pretty good some nights.
My favorite food is his Australian beef double cheese burger with fries for 34 RMB. Excellent food and drink prices and worth putting on your list of place to go for a burger and beer.
Menu: