The Hotel English Training Manual’s Contents

The concept is a professionally compiled English teaching manual written from ESL (English as a second language) language learning techniques specifically designed to equip the Human Resources department with all that they need to be more effective at improving their staff’s English communication. Here are the features which you’ll find inside the Hotel English Training Manual:

• Professionally compiled by Foreign ESL teachers.
• Designed as a guide to equip the trainer to become more effective at teaching along with its material.
• Provides methodologies specific for the hotel language.
• Consists of 15 departments in the hotel industry, along with the related vocabulary, phrases, an introduction, testing and a quiz.
• Gives train the trainer resources.
• Provides complete ESL teaching methodology with sample hotel lessons.
• Student resources are available.
• A glossary of all vocabulary and phrases.
• A bonus CD with 15 departments handbooks ready to add your hotels logo and print.
• A bonus CD with printable pre-made hotel lessons.

The Hotel English Training Manual contains 400+ pages that includes over 100,000 hotel industry related words and sentences with daily used active hospitality language and western teaching methodologies. With comprehensive vocabulary, active phrases and interactive sentences all geared towards the 15 hotel departments, plus a guide and necessary modules to assist the learning process, this has got to be the most comprehensive Hotel English Training Manual that the industry has ever seen. The modules within the Hotel English Training Manual are as follows:

• A brief but informative presentation of the topic or department.
• An assessment quiz which engages the learning attitude of staff and dictates the results in terms of the transformation of their mind set.
• Module vocabulary (using at least 3 point teaching process) which includes translation and pronunciation, sentence structure and students can create their own sentences:
• The students will practice the vocabulary and use effective sentence structures to further their practice and produce a new language which is associated with the vocabulary.
• The following is covered:
• Critical sentences that are department or topic related.
• A complete list of departmental or topic related sentences that can enhance the student’s fluency and communication skills.
• Included are interactive exercises which include role playing, communicative activities and/or dialogues to further develop fluency and build the speaker’s level of confidence.
• A module test that determines the level students are at and what level they should advance to.
• Develop the awareness in terms of whether or not the teachers teaching lessons are effective.
• Build a database of quantitative data to assess and compare with other hotels and/or departments.
• Create a major selling tool (data for comparative analysis).
• Including levels to advance to such as; Special Topic 1 (SP1) – Special Topic 2 (SP2) – Special Topic 3 (SP3) – Specialty topics must include a service skill lesson: “How-to-do” that particular job professionally and all topics should include advanced English.

The Hotel English Training Manual’s Table of Contents

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